Evaluation process


In 2020, 90% of our trainees were satisfied with our training courses and in 2021 our training courses obtained an average of 8.8/10 in a hot questionnaire by our trainees, 10/10 cold evaluation; In 2022 our training courses obtained an average of 9.1/10 in a hot questionnaire by our trainees, 7.8/10 cold evaluation. We have a rating of 4.95/5 on our trainees' CPF ratings in 2023.

To assess learner progress and the quality of our distance learning and face-to-face language courses, we follow a specific evaluation procedure.

Each training course, whether individual or group, is subject to an initial audit and an end-of-course assessment.

Initial Assessment at the start of training

After an initial telephone audit to determine the positioning and objectives of each trainee, we work with you to determine which certification you should opt for (Bulats Linguaskill, Cambridge English, TOEIC, Bright or Ev@lang) in relation to your objectives and level.

Then, the initial assessment (test for English or oral test for other languages) enables us to evaluate the learner’s exact level, to create a tailor-made program personalized by the trainer and to see the evolution of the language level obtained at the end of the course. The aim is to enable the trainer to adapt and set up tailor-made modules. The points assessed are written and oral comprehension for English with a 45-question online test, and oral comprehension for other languages with an in-house assessment: the oral test lasts around 10 minutes and gives an indication of the language level in relation to the customer’s business and general vocabulary.

The evaluation report is then returned to the training manager.

Each learner is assessed at the beginning of the course to determine :

Final evaluation at the end of the training course

At the end of an English, German or other language training course, it is evaluated to determine whether the objectives have been achieved.
We carry out an “on-the-spot” evaluation immediately after the training session, which provides an initial assessment of the pedagogical content of the course just attended.

On-the-spot evaluation enables us to assess the trainee’s level of satisfaction with the training organization, course and content…
The aim is to evaluate :

I had my last lesson with Brandon today. It was a great experience, Brandon really helped me. The sessions were really adapted to my level.

Ski instructor

JEUNES DIPLOMATES, a specialized training organization, has been offering English, German, Spanish and other language courses since 2001. We attach particular importance to the satisfaction of our learners and customers. That’s why we’ve put in place the means to measure satisfaction with our customized training courses.

Our quality department analyzes daily the satisfaction questionnaires validated by the various trainees. Our overall satisfaction rate exceeds 90%.

Satisfaction questionnaires are completed by trainees at the end of the course.
These questionnaires are analyzed by our teaching and quality unit.
We take action as soon as a satisfaction score falls below 80%.
The quality department then proposes a telephone interview with the participant to obtain as many details as possible on the points to be improved.
The learners’ assessments are then passed on to all the respective departments, with a view to continuous improvement: pedagogical, technical, communication and organizational.